Joe S. was professional and thoroughly explained the work that was done. We had a minor rebuild of a frost spigot and a tankless water heater descale. Price possibly on the higher side, though the ease of scheduling and efficiency of the work balanced this out in my opinion.
Outstanding company. They treated me like family when they came out to fix my sump and fix a leak on my water tank. Very respectful and professional. Highly recommend!
Joe and Logan water jetted the drainage pipe, pointed out some crucial issues and were very informative and understanding of my questions. Frank as service manager did a great job with price and timing. All around good experience but big thanks to Joe S.
Water fill valve in toilet suddenly went bad. Looked online and this business was the first to pop up. I gave them a call. Fortunately for me, there was a cancellation which made it possible for a plumber to stop by. Nyle came through and quickly assessed the problem. The office called me back and gave me a quote. It was fairly reasonable so I decided to pull the trigger. Needless to say, it was a good decision on my part. Nyle replaced the valve lickety-split (very quickly for you youngins 😂). My 🚽 is back in business. I would definitely utilize their services again.
I have an old house nearing 80 years old, and have had water flooding in the basement issues ~ once per year since moving in 5 years ago.
After having multiple plumbing companies out to assess, it became evident immediately that Plumbing Tech was the company for the job. While other companies seemed interested in only extracting money from us (obviously ineffective solutions, unnecessary jetting), technician Alex displayed honesty and integrity in how he handled the situation. He was thorough in his diagnosis of the problems, and presented us with 4 options of varying cost.
We ended up getting a complete exterior storm system replacement, which took 9 full days to complete. Every time a new challenge arose during the project, Alex and his team of Will and Bushoy handled it with grace and professionalism. Not only that, but the quoted price remained the same from the beginning of job to end. The team went above and beyond in every imaginable way.
I tend to ask a lot of questions, and they never once acted annoyed or bothered by this. The answers to these questions and all of the failsafes that the team put in make me feel 100% safe that my basement will never have a flooding issue again from the storm water, and we can safely have the lower half of our house back.
Frank from the office was also a pleasure to work with in the leadup to the project, who also displayed exemplary patience in interacting with someone who is as particular as I am about details.
In short, if you have work that needs done (especially large scale projects), Plumbing Tech, and Alex + team are who you want. From my experience at least, they are the most honest plumbing company around, who you can be assured will act with integrity and kindness through all of your plumbing stresses.
Best decision to engage Plumbing Tech. Recently bought 50 yr old condo requiring various plumbing fixes/upgrades. Brandon was assigned to us and he quickly assessed and clearly articulated the scope of work necessary. Alyssa provided a comprehensive quote and Brandon methodically worked through all the tasks and didn’t leave until it was all completed. Many thanks.
A huge shoutout to Joe S. from Plumbing Tech, LLC for saving the day! We had been dealing with an ongoing water leak across our sink and dishwasher, for over a year. After other evaluations failed to find the issue, Joe came in and figured it out right away. He was so kind, patient, prompt, observant, and professional throughout the entire process. The quality of his work is outstanding and worth every penny. He fixed our toilet too while he was here. Do yourself a favor and hire Joe S. from Plumbing Tech, LLC for your next plumbing job!
This is our third time using Plumbing Tech, and, as usual, they did a great job. Shoutout to Joe S. for his knowledgable and hard work dealing with our shower issues and replacing old valves. Highly recommend.
From the moment I spoke with Kate, I knew we were in good hands. She took great care of us, provided a prompt estimate, and made the entire process seamless. Joe arrived right on time, was professional, and did an excellent job meeting my family's needs. I truly appreciate the outstanding customer service and quality work. I highly recommend this team!
Plumbing Tech did a great job for us but it goes further than that. I selected them blindly needing a plumber and looking them up on the internet. I selected them as they state "Family Owned/Run" Alex and William were fantastic as was Frank and the rest of "family" From my first call to the finished job, they were helpful and treated the quoting process as educational on any aspects that we had questions. Super communication, punctual, making sure all our concerns were addressed and resolved our problem as consummate professionals. We are glad to have joined the Plumbing Tech family. In our dark world where many just don't care, these folks absolutely shine!
Supply Tech was EXCELLENT! Justis was absolutely wonderful to work with. He took the time to fully review our options for extending our gas line for a Gas Kitchen Stove; explaining how it would done, materials used and the overall scope of work.
He even acknowledged that while this would be a difficult job, he thoroughly went through our home to plan out the best option for us. Additionally, Supply Tech even gave included an emergency gas shut off at no charge.
All in all, would definitely use them again in the future!
This morning our our hot went tank went south after 14 years. We called Plumbing Tech they were out here gave us a quote, installed the new tank and were done before supper time! Brandon and Luis were great, personable, efficient,proficient in their trades and did a fantastic job! And they even repaired one of our toilets!
Thank you PlumbingTech. First, thank you to the owner Kyle, veteran, for your USA service. And your wife-business partner who was kind and professional in our phone conversations and Frank who propelled the project professionally with my daughter. Kyle has certainly applied his military training commitment and discipline to his flourishing business. Thank you to crew leader, Alex and his team William and Boishoy. You brought us back to the modern age with a brand new sewer from home to city connect. Goodbye decades old broken clay sewer. I personally have never seen such hard working, focused young men! Thank you for the timeliness of the project, answering questions and excellent team work.
I am very pleased with this company. They did a truly excellent job replacing an outdoor spigot at my home. Very professional in every way. They provided estimates for different repair options. Everything was explained well, and the work was done exactly as explained. Dylan did a tremendous job. I will certainly call them again next time I have an issue!
Office contact, service manager, and technician were all outstanding, knowledgeable, and timely. I was impressed with the no cost in house quote for a relatively small problem leak. I requested added information regarding a sump problem that was provided with thoroughness and professionalism. Their willingness to adjust their schedule to my needs and priority made this a very positive experience. Needless to say I was very happy with the results.
Plumbing Tech came out and provided an estimate with three different options, which I really appreciated. They delivered exceptional service from start to finish. When they say their goal is to provide reliable, courteous, and organized plumbing solutions, it’s absolutely true. Communication was great throughout the entire process, and the technician, Joe, was excellent — professional, knowledgeable, and easy to work with. Clean-up was excellent as well. Highly recommend!
We had new counters and needed the kitchen and 1 bathroom sink plumbing reworked with 2 new faucets Installed. Plumbing Tech was booked out when I called in however they ended up with a cancellation and called. Ryan came out, provided quick and fair pricing upfront. I approved and he completed all the work within a few hours with outstanding results. We’re very happy and will definitely recommend and use Plumbing Tech for my home again. Thank you
Plumbing Tech customer service is the best I've experienced in any industry in years, to be honest. Very open communication, prompt service, easy to work with. Detail oriented. Highly recommend. I was glad to have Elias in my home to help with a few plumbing problems we'd been having. Very satisfied!
Water tank went bad called them they said they were booked but they will try to fit me in. In less than an hour they called back and said they were able to get us in on same day. We have used Plumbing Tech twice and been very satisfied. The price was the exact what they told us. Plumbing Tech is very professional. They cleaned up after them self and helpful explaining everything to us. Thank You Plumbing Tech for be there for us. You will have a lifetime customer.
Professionally done work. Tech clearly told us in simple terms what needed to be done, patiently answered our questions, and when additional work was discovered made sure we were clear on what was needed, and why.
Had to come back for a second day, and cheerfully worked around our schedule and stayed late to finish. Will call them again if we have other plumbing projects.
What an outstanding company! Other companies can learn from Plumbing Tech. Their level of communication is as good as it gets, And Elias's communication, care for the house, installation and cleanup could not have been better. I highly recommend Plumbing Tech.
We had an unexpected leak with a pipe in our basement. Elias was able to diagnose the problem and work with our restoration company to get us back up and dry quickly and professionally. Great communication and responsiveness from the plumber to the folks coordinating from the office. Will certainly use PlumbingTech in the future.
Dillon was very professional, friendly, knowledgeable. He was a joy to have in our home.
Plumbing Tech always calls when they are on their way. The let us know the cost before they start repairs. I would highly recommend them.
I want to share my positive experience with Kyle! At first, I contacted a few different plumbers and only Plumbing Tech replied. I needed a water heater the most but I also had other issues.
I felt when Kyle first came to my house he was the man for the job. Plumbing Tech worked within my budget to tell me exactly what I could expect in price depending on how much, or little I wanted.
I decided on getting everything fixed since I felt Kyle was going to do a great job. I've had other plumbers over and the jobs were done satisfactory, though I did end up fixing one myself.
I got a new water heater, new utility sink, multiple valves, and a new garage faucet. The job done was excellent in my opinion. Plumbing Tech LLC., used quality parts and Kyle installed them professionally.
Honestly, I told Kyle it was the best plumbing job I have seen. I think the work was amazing! It makes my room look so much better! Now that I have water I can clean my house and hose off very dirty things outside.
Thank you for running a responsible business! I appreciate the level of customer service in which few companies like yours have. You can trust Plumbing Tech to fix any plumbing issues in your home!
Had a clogged pipe that we couldn’t get snaked out. Kyle came out and got it fixed up for us right away. Great company and great pricing! Highly recommend
Alias and Frank were wonderful to work with. This is our second time having Alias as our plumber. His customer service skills and expertise is top notch. Plumbing Tech gives honest quotes with reasonable prices. Request an estimate, you won’t be disappointed!
Fantastic, same day service! I spoke with Mary Beth, who was super helpful to figuring out what my problem was. They were able to send out someone the same day I needed. Justis came out and provided very quick service and was very knowledgeable to what kind of blockage I had.
Ryan did an excellent job installing our water meter! Frank also did an amazing job communicating with us. Anyone in the Richfield area that still need’s their meter installed this is the company to call. I would highly recommend them for all your plumbing needs.
We’ve been using Plumbing Tech for a long time and no need to go anywhere else. Very easy to make appointments, they show up on time, great pricing, and exceptional work. Highly recommend for your plumbing needs.
I had a great experience from start to finish. The owner personally took my call on a Sunday when I discovered I had no hot water, and by Monday I had a new tank installed. The communication throughout was excellent...from coordinating the appointment, to the thoughtful touch of sending a photo of the technician before arrival to walking me through the service options (Frank). Dylan, who handled the installation, was professional, skilled and easy to work with. Every part of the interaction felt organized, courteous, and reliable.
Even though I already have a plumber I trust and have used for years, this company definitely impressed me I'd call them again and recommend them to others . Great overall experience. Thank you for everything!
Dylan came twice to unclog a very clogged pipe (which unfortunately runs under our slab). He was very professional and was very helpful explaining both his work and our options. Frank is so nice and follows up almost daily during the job as well as after. Cannot say enough about this company. Would highly recommend them without reservation !
Garry from Plumbing Tech did an outstanding job. The plumbing in the house that we had recently purchased was to the point that nothing was draining. Garry kept a positive can do attitude through out the process and went above and beyond. Our family cannot be happier with the work that was done and the courtesy that was shown. Thank you so much Plumbing Tech and Garry. You have earned a faithful customer and will happily recommend you to all who need true plumbing professionals.
I can't thank plumbing tech enough for all of there help! We called late afternoon with a sewer back up issue in our basement, they arrived within an hour and a half, assessed the problem, walked me thru our options and had it fixed by the evening! From the first phone call to the very last conversation with the tech, was smooth and reassuring. Highly highly recommend
Thank you again!
Cannot say enough good things about Plumbing Tech, Kyle, the office personnel and everyone else involved. 5 stars everyday. Showed up on time, prepared, actively listened to the issues, resolved issues in a timely manner. What more can you ask for?
Great service, they responded, the ladies that called to set up and give quote were very nice and the service tech was very professional. Great company to deal with!!!
The whole team at Plumbing Tech is top notch! Right from the start the communication was stellar (always a pleasant surprise these days). The work was done professionally, on schedule and on budget. Kyle was very helpful talking through options and clearly explaining pros and cons and costs. I have already requested another estimate from my 'go to' plumbers at Plumbing Tech!
Kevin R.
I had a great experience with Plumbing Tech. They were organized and answered all my questions. It was easy to schedule the work I needed done. The plumbers who did the work did a great job. It wasn't an entirely straightforward job, and they handled everything capably. I'll reach out to them again if I need more plumbing work and I very much recommend them.
Plumbing Tech has been very responsive to my plumbing needs and I would recommend them very highly. Kyle and the office staff are both professional and very personable making what is generally a stressful situation feel much better. Knowing that my plumbing needs will be addressed expeditiously and correctly is a great relief.
Highly recommend - I can’t say enough good things about Plumbing Tech. The technicians are professional and friendly. The communication from setting the appointment to receiving the invoice is top notch. The people in the office are super helpful and accommodating!! We’ve dealt with Plumbing Tech for a sink repair and, more recently, a toilet replacement and I will always call them for all future plumbing needs!
My elderly mother had a blocked up kitchen sink that we couldn’t get fixed ourselves. Plumbing Tech was recommended by more than a couple residents in our village, so I gave them a call. They were able to come out the next day! They got the kitchen sink unclogged and ended up needing to redo the pipes underneath too. (I’ll try to attach a pic I took.) While they were here, they were also able to unclog a drain in our basement by our washer that we also couldn’t snake ourselves. They gave us a recommendation for the basement along with an estimate to fix some old piping/issues. Thank you Plumbing Tech for everything you’ve done for my mother!